Privacy Policy

1. Data controller

The data controller responsible for your personal data is Immortech Solution 202403001923 (003563068-V). For privacy-related requests or questions, contact us at legal@notispace.com.

2. Data we collect

We may collect the following categories of data:

• Account and profile: Name, email address, and other details you provide when creating an organisation or admin account.
• Organisation and outlet data: Names of organisations, outlets, and locations; device codes and identifiers used for device onboarding.
• Content and campaigns: Metadata about content you upload (e.g. file names, campaign names, schedules); we process and store content to deliver it to your displays.
• Usage and operations: Information about how you use the Portal and TV app (e.g. engagement or operational metrics) to run and improve the service.
• Technical data: IP address, browser type, device type, app version, and similar technical information necessary for security and operation.

3. How we use your data

We use your data to:

• Provide, operate, and maintain the Noti service
• Support device onboarding and management (e.g. QR code and device code registration)
• Deliver content and campaigns to your configured outlets and devices
• Respond to support requests and communicate with you
• Improve our products and services
• Ensure security and prevent misuse
• Comply with applicable laws and regulations

We process your data on the basis of performing our contract with you, your consent where required, and our legitimate interests in providing and improving the service. We follow principles such as purpose limitation, accuracy, and retention in line with applicable data protection law (including Malaysia’s Personal Data Protection Act where relevant).

4. Sharing your data

We may share your data with service providers (e.g. hosting and infrastructure) that help us operate the service, under strict confidentiality and data protection obligations. We do not sell your personal data. We may disclose data when required by law or to protect our rights, safety, or property.

5. Retention

We retain your data for as long as your account is active and as needed to provide the service. After account closure or termination, we retain data only for a defined period necessary for legal, security, or operational purposes, after which it is deleted or anonymised. Content and campaign data are retained in accordance with our product and backup policies.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or request a copy of your personal data, or to withdraw consent or object to certain processing. To exercise these rights, please contact us at legal@notispace.com. We will respond in accordance with applicable law. If you are in Malaysia, the Personal Data Protection Act 2010 may also afford you certain rights in relation to your data.

7. Security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

8. Cookies and similar technologies

Our websites and portals may use cookies and similar technologies for essential operation, security, and (where applicable) analytics. You can manage cookie preferences through your browser settings. If we introduce a separate cookie policy, we will link to it here.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date, or by email where appropriate. Your continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions or requests, please contact us at legal@notispace.com.